Noble is committed to protecting the privacy and personal information of our users in accordance with the Protection of Personal Information Act (POPIA) and other applicable privacy laws. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application, website, or any related services. By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

1. Information We Collect

We may collect various types of information when you use our services, including:

• Personal Information: Such as your name, email address, phone number, and shipping address.
• Transaction Information: Details about the products you purchase.
• Usage Information: Data about how you interact with our services, such as browsing activity, preferences, and device information.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services.
• Process transactions and fulfill orders.
• Communicate with you about your account and purchases.
• Personalize your experience and deliver targeted content and advertisements.
• Analyze usage trends and optimize our services.

3. Information Sharing

We do not sell, share, or disclose user data to third parties except as required to deliver our services or comply with legal obligations. Specifically:

Secure Payments: For payment processing and payouts, we partner with Peach Payments, a trusted payment gateway provider. All payment information is securely handled by Peach Payments in compliance with their licenses and privacy standards. Noble does not store card information. Any payment-related data is encrypted and handled directly by Peach Payments.

• You can review their Privacy Policy here.
• Their PAIA Manual can be accessed here.

Shipping Partner: We use Bob Go as our trusted shipping partner to ensure efficient and reliable delivery of your orders. Bob Go is a recognized and reputable brand in the logistics industry.

• You can review their Terms and Conditions here.

4. Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. All sensitive data, including personal information, is encrypted in compliance with POPIA and industry standards.

5. Your Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of certain data collection and marketing communications.

6. Children's Privacy

Our services are available to users of all ages, including children. However, we are committed to protecting the privacy of minors in compliance with applicable privacy laws.

• Parental Consent: For users under the age of 18, we recommend that parents or guardians supervise their use of the app and provide consent where necessary.
• Data Collection: We do not knowingly collect personal information from children without parental or guardian consent where required by law.
• Parental Rights: Parents or guardians can review, update, or request deletion of their child’s personal information by contacting us at [email protected].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any material updates will be communicated via our website or app.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]

9. Additional Information

Users can request further details regarding the processing of their personal data by contacting The Noble App at [email protected]. For additional support, users may also contact the Information Regulator of South Africa at [email protected].

By using our services, you consent to the collection, use, and protection of your information as described in this Privacy Policy, in compliance with POPIA and other applicable privacy laws.

10. About Apple and Their App Store Privacy

When using the Noble app on an Apple device, your data may also be subject to Apple's privacy policies and practices as part of their App Store ecosystem. Apple provides detailed information on how they collect, use, and protect user data through their services.

• For more information, please refer to Apple's App Store & Privacy Policy here.
• Noble ensures compliance with Apple's privacy requirements to provide a secure and trusted user experience on iOS devices.
   

11. About Google and Their Play Store Privacy

When using the Noble app on an Android device, your data may also be governed by Google’s privacy policies and practices related to the Play Store. Google outlines how they manage data from apps available on their platform.

• For more information, please refer to Google's Play Store Privacy Policy here.
• Noble complies with Google’s data protection standards to ensure your privacy and security while using the app on Android devices.